Frequently asked questions — Locked In

Gordon is based in Cedar Creek on the Logan Village side and rides out on a motorbike, which cuts through traffic a van gets stuck in. Exact timing depends on where you are and the time of day — call 0468 662 693 and he'll give you an honest ETA on the phone, not a scripted promise.

Logan City, Brisbane southside and the northern Gold Coast corridor — from Logan Village and Yarrabilba up through Browns Plains, Springwood and Beenleigh, down to Yatala and Ormeau. The full suburb list is on the Service Area page. The standard callout is $60–80 depending on distance from Cedar Creek.

Yes — automotive work is Gordon's strong suit. He's a qualified light-vehicle mechanic with about eight years in dealership workshops, so car lockouts, lost keys and spare keys are handled with someone who actually knows the vehicle. If a job turns out to need dealer-only equipment, he'll tell you straight before you spend a cent.

The standard callout is $60–80 on weekdays during business hours, priced by distance from Cedar Creek. After hours, weekends and public holidays it's a flat $120. That covers Gordon getting to you — the fix itself is quoted on arrival, and a typical completed job (callout, labour and parts) lands around $350 all-in.

Then the callout is free — that's the guarantee. If Gordon can't solve the problem you called him out for, you don't pay the callout fee. It's that simple, and it's why he'll be honest on the phone about whether your job is one he can do.

No — and we won't pretend to be. Gordon is a qualified light-vehicle mechanic (Cert III, TAFE Queensland) who's moved into locksmithing after years of precision trade work. That honesty is exactly why the guarantee exists: if he can't get you in, you don't pay.

Non-destructive entry is always the first approach — getting you in without wrecking anything is the whole job. If a lock genuinely has to be drilled or replaced, you'll know the cost before it happens, and Gordon can fit the replacement on the spot.